"Helped me out of a jam with advice over the phone!!! Thank you!! Definitely recommend.."
August 27, 2017Yvette Schreiber
We Can’t Thank You Enough
"Alan is hands down one of my favorite guys right now! (second only to my dear husband) Since I am next to never in his area, I doubt I will need his services again, but, if I do I know who to call. We headed to Atlantic City for the air show Thunder Over the Boardwalk. After the air show we were supposed to continue on our way to Wildwood, for a short vacation. After the air show went to get in our car to leave and the dear husband accidentally locked the keys in the front trunk. Yes, front trunk, not a typo. If you open either trunk on the car, but not the doors, the alarm in a short amount of time, resets itself. We know this, yet we didn't open the car doors, just the trunk. Yes, stupid I know... Husband accidentally puts car keys into the bag he had in his hands. Puts bag into the front trunk, closes said trunk, alarm reset itself, basically simultaneously. We were not getting to either car door in time to open them. We were not going anywhere... Parking lot attendant gave us a business card, happened to be the exact same business I just Googled. We called Alan and he got us into the car! Unfortunately, the car didn't like that the car was opened and the alarm was still engaged, so no dice. Apparently we have the Fort Knox of cars. The car locked down the two trunks (electric locks) and wouldn't open with the alarm still engaged. Long story short we (meaning husband and Alan - not me) worked on the car for 3 hours, maybe longer. Finally my husband got the trunk open with a hard to reach, thank God for Google - again, cable release on the car and got the front trunk open! After Alan got us into the car, many hours earlier, he really could have left us, as he did what we hired him to do. But he stayed and helped the entire time. He let my husband borrow his tools to be able to get to the cable for the manual release, in an effort to get the car open. He got the alarm to be silent during the many hour long ordeal. His price was more than reasonable. He arrived quickly and as previously stated he stayed even when, I am 100% sure, others would have left. You are a good man Alan!!!! God bless you. We can't thank you enough!!!! May you never run across our situation (aka - make and model) again ;)"